Urgent Doctor

Unfortunately due to unforeseen circumstances we will not have an urgent doctor in the practice until further notice.




We are introducing a new telephone system to the practice on Wednesday 16 October, the new system called TouchPoint is a cloud based system.

  • The main benefits are that we will have unlimited telephone lines, and will miss less of your calls
  • We will have the ability to better measure and meet our call demand
  • The new system is more efficient

PLEASE BEAR WITH US while we implement and learn our new system


Telephone Triage

The NZ Primary Health System to struggling to meet increasing demand – we are introducing a new system to help us get ahead of this emerging problem and enable us to meet your urgent health needs quicker and more efficiently – On 21 October we will be implementing Telephone Triage.

How does it work?

From then, when you telephone the practice for an urgent or an on-the-day appointment, your contact details will be added to the Triage list.
A health professional, normally a doctor, will call you later in the morning for a quick triage telephone call, this is not a full consultation however during the call they may:

  • Give you brief advice to manage your concern
  • Arrange a script for you
  • Arrange a medical certificate
  • Book an urgent on-the-day appointment for you if required
  • If required, arrange pre-consultation blood test etc. and book an appointment for you over the next few days
  • Organise an appointment with the nurse, if that is more appropriate

No on-the-day-appointments will be booked until you have been triaged

What are the benefits?
  • Your triage call is free
  • You may not need to come into the practice
  • Increased capacity for the practice to see patients who need to come in
  • Improved access to health professionals
  • Increased patient satisfaction

Please note – Although the Triage call is free, you will be charged for any additional services, i.e. The normal script fee.

Read more about the process and the benefits

Men’s Health


What is a men’s health check?

It is both a physical and mental health check.
As men we are usually quite bad at getting ourselves checked and often have the “She’ll be right” attitude.
When was the last time you have a good check-up?
Men from the age of 45 Men should start regular health checks and those of Maori, Pacific and South Asian ethnicity from the age of 30.
Frequency is based on your family history and your risk factors identified on blood tests and medical history taking – but usually only every 5 years.


What’s involved?

The health check is carried out by a GP, in the consultation you will be asked questions about your family history and your habits i.e. smoking

  • We will also discuss further testing – i.e. blood test for Cholesterol, blood sugar check and possibly a prostate test.

This is an area that often needs more discussion with your GP and testing often depends on symptoms and family history.

  • A physical examination is undertaken (Blood pressure etc) and if the prostate is evaluated a digital rectal examination (DRE) is done. It is important to do both the DRE and the blood test as each can tell us different things.
  • During the consultation it is also an opportunity to raise concerns around your sexual health. As we age we may experience increased erectile dysfunction and there is treatment available for this.
  • We do a cardiovascular risk assessment that gives you a percentage risk of a significant cardiovascular event e.g Heart attack/Stroke within the next year.

If this is high then we can provide medication to reduce this risk and follow you up closely.
Importantly we also question you about your mental health and well-being.
As men we are not good in discussing our feelings but it is important to be able to do this with your doctor so he or she can point you in the right direction if you need help.
Skin checks are very important and usually involve another consultation with a skilled provider. Next to the Hamilton East Medical Centre we have the Hamilton Skin Cancer Centre where a full skin check can be undertaken. In New Zealand we are all at risk due to the harsh sun and we want all New Zealanders to be able to enjoy the outdoors safely.

For further information visit these useful websites: 

Cancer Society NZ
Mens Health
Prostrate Screening


Making healthy changes to your lifestyle will help you manage your blood pressure, cholesterol and lower your risk of heart attack or stroke, here are our top ten tips to help you:

1. Reduce the animal fats

Cut back on fatty foods like processed meats such as salami, pepperoni, hot dogs and fatty red meats.  Avoid full-fat dairy products such as whole milk, cheese, cream, and butter.

2. Increase the fibre

Specifically whole grain cereals, fruits and root vegetables

3. Try going veggie

Aim to have at least one meat free meal per week.

4. Keep an eye on the carbs

Research shows that following a low-carb diet can not only help you lose weight but also reduces cardiovascular risk factors.  Try choosing high fibre carbs like beans, lentils, and fruit which will also keep you feeling full. 

5. See your doctor

Visit your doctor on a regular basis, pro-active healthcare is great for keeping on top of your health.

6. Shed those extra pounds

If you’re overweight or obese, weight loss helps lower cholesterol. Even a small-to-moderate weight loss can make an impact.

7. Get moving

Think walking, cycling, rowing and swimming. Start with 30 minutes and work your way up a little at a time, let’s get out there are get moving!

8. Be regular

Work out / exercise regularly, consistency is the key.

9. Share

Get your family and friends involved, exercise that is fun is not a chore!

10. Smoking

If you are a smoker, quitting is the best help you can give your health.

Find us

16 Beale Street, Hamilton East
Hamilton 3216

Contact us

Postal Address
PO Box 4096, Hamilton 3247

07 839 1232
07 834 0928

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